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Privacy Rights for Texas Pest Pros in Sherman, TX

Last Updated: 10/25/2026

What We Collect When You Request Pest Control

Last updated: October 2026

When you contact Texas Pest Pros, we may collect your name, phone number, email address, and the service address where you need help. If you submit a website form, we also receive the details you choose to include, such as the pest concern, preferred appointment time, or access instructions. We may keep appointment and service details so we can respond to your request and maintain a record of work performed.

Our website may collect basic technical information, such as browser type, device details, pages visited, and general usage activity. This information helps us understand how people use the site and identify technical issues.

Please avoid sending sensitive personal information through a contact form unless it is needed to arrange service. We collect information that you provide directly or that is generated through ordinary website use.

How We Use Your Details to Provide Service

Texas Pest Pros uses your information to answer questions, prepare for requested pest control, schedule appointments, and communicate about arrival times or service changes. We may use the service address and pest details you provide to understand the job and keep accurate service records. Contact information may also be used for appointment confirmations, service reminders, follow-up messages, or responses to feedback.

If you make a payment, the information needed to process it is handled through the payment process. We may use basic website activity to maintain the site and understand which pages are useful.

We do not sell your personal information. We share information only as needed to carry out requested services, support ordinary business operations, or meet applicable legal obligations.

You can contact us if you have questions about a message or would like us to update your communication preferences.

Outside Services That Support Our Operations

Texas Pest Pros may use third-party tools for scheduling appointments, processing payments, and measuring website activity. These services may receive information needed to perform their specific function.

For example, a scheduling tool may handle appointment details, while a payment service may process transaction information. Analytics tools may receive basic information about visits and site use.

Each provider operates under its own privacy practices and policies. We do not control how an outside provider handles information once it is processed through its service, so we encourage you to review the relevant provider’s privacy information when using those tools.

We aim to limit the information shared to what is reasonably needed for the task. This section describes categories of tools, not a complete list of providers, and the tools in use may change as our business needs change.

Cookies Used for Site Functions and Measurement

Our website may use cookies or similar browser storage to support basic site functions and understand general website activity. These small files can help the site work as expected and provide aggregate information about which pages visitors use. We use cookies for functionality and analytics only; we do not use them for ad tracking.

You can manage or block cookies through your browser settings. Most browsers let you remove stored cookies or prevent new ones from being saved.

If you disable cookies, some site features may not work as intended, though you can still contact us by phone or email. Browser controls vary, so check your browser’s help menu for instructions.

Analytics information is used to assess site performance and usage patterns, not to identify you for advertising. Third-party tools that support analytics may have their own privacy terms and cookie practices.

How Long We Keep Records

We keep information for as long as it is reasonably needed to respond to requests, provide service, and maintain accurate business records. Service records may be retained to support warranty matters, document work completed, and meet applicable recordkeeping or compliance needs. Contact form submissions may be kept while a request is open and until the issue has been resolved.

The time period can vary based on the type of record and the reason it was collected. When information is no longer needed for those purposes, we take reasonable steps to delete it or remove identifying details, subject to legal or operational requirements.

You may ask us to delete information, but some records may need to be retained where required for compliance, warranty, or other legitimate recordkeeping reasons. We review requests individually and will explain if we cannot remove a particular record.

Request Access, Changes, or Deletion

You may contact Texas Pest Pros to ask what personal information we hold about you, request a correction, or ask us to delete information. We may need to confirm your identity and clarify which records your request concerns before taking action. Some information may need to remain on file for warranty, compliance, or other recordkeeping reasons; if so, we will explain the limitation.

For a privacy request or question, call (855) 681-0299, email [email protected], or write to Texas Pest Pros, 200 N Travis St, Suite 310, Sherman, TX, USA. Please do not include sensitive information in an email unless it is necessary to identify the request.

We will review your message and respond using the contact details you provide. If your contact information changes, let us know so we can follow up.