Typical job
Residents spot a bald-faced hornet nest on
The crew notes the nest location and its position on the branch, then assesses the reported concern to determine an appropriate service scope. The technician explains findings and treatment options before work begins. A clear assessment helps you understand the proposed response and any follow-up. Keep people and pets away from the immediate area while waiting for service, and avoid disturbing the nest.
Typical job
Homeowners report mouse activity and want help
A technician asks where activity has been noticed and inspects relevant areas to understand the concern. The crew explains its findings, available treatment options, and any follow-up needed before starting work. The inspection and explanation give you a clearer picture of the proposed service. Share known activity and prior treatments, and ask what preparation or access the technician needs for the planned work.