Typical job
Residents notice a bald-faced hornet nest attached
The crew reviews the reported nest location and discusses the treatment options after assessing the situation. The technician explains the proposed work and any follow-up needed before beginning, rather than assuming the same approach fits every property. A clear plan helps the property owner understand how the nest will be addressed. Keep people and pets away from the area while awaiting service and follow the technician's directions afterward.
Typical job
Homeowners report mouse activity and ask for
A technician inspects the reported areas, discusses what is found, and explains treatment options before work begins. Sharing prior treatments or known pest activity can help the technician understand the property and determine appropriate follow-up. The inspection gives the homeowner a clearer picture of the proposed response and any follow-up needed. Ask the technician which access points should remain available during service and what instructions apply afterward.