Typical job
Residents find a bald-faced hornet nest hanging
The crew reviews the reported nest location and coordinates an inspection to assess the situation. A technician explains the findings and treatment options before starting, so the property owner understands the proposed work. The inspection gives the owner a clearer view of what treatment is appropriate for the reported nest. Keep people away from the area while awaiting guidance, and share any concerns about access.
Typical job
Homeowners notice mouse activity and ask for
A technician discusses where activity has been noticed and inspects relevant areas. The crew explains what it finds and the treatment options before work begins, including any follow-up needed for the proposed plan. The homeowner learns what the inspection found and what work is being considered. Sharing prior treatments and known activity helps the technician understand the property's history before discussing next steps.